Getting a phone line in the new house

We asked the phone company, Eircom, to move the phone line from the rented house to the new house when we moved in.

They came to view the situation and discovered that there was no "connection box" visible on the road adjoining the property. The fact that the box existed was never questioned. It seemed to be common knowledge that the box was there but was covered by the tarmacadam on the road. This was probably done when the local authority covered the local roadway.

Anyways, the connection box had to be risen up to the level of the road. After being informed that this process might take up to June 20, 2010 we contacted some of the local authorities and got the issue resolved.

Now we have the connection box at the road level, the phone is connected, and the road itself is not finished.

But we have our phone line in. Now we must wait for ten days before we can apply for broadband connection. Why? I don't know. And nobody else seems to know why either.

We are happily looking forward to getting our broadband service in to our new home. Using a dongle  for internet connection is a great second option but it is not up to the task when viewing or downloading video footage.